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Tim Ayers, INTREN’s Director of Safety and Quality, was this year's Keynote Speaker at the 50th Annual Conference for the New England Chapter International Society of Arboriculture (ISA) in Burlington, Vermont.  The Chapter reached out to Tim for his presentation on teamwork and leadership, and received a riveting parallel between the Apollo 13 mission and their own work place challenges.

Tim’s presentation focused on his analysis of the Apollo 13 mission and how the challenges the crew experienced were recognized and dealt with using human performance tools, good planning and procedure adherence.

 

One clear take away from the Apollo mission was the teamwork and clear concise communication between mission control and the astronauts. Tim’s presentation paralleled this to how our workforce can interface and ensure total success of our mission using these same tools.

 

While Tim originally developed his presentation for the electric distribution field, ISA identified that his depiction easily transferred to their own workforce.

 

Attendees came out with the understanding of how this approach led to hazard reduction and risk reduction through teamwork and were energized to work together for the success of their own missions.

 

The New England Chapter's mission statement is to promote professional arboriculture, research and awareness of the benefits of trees in New England.

 

The International Society of Arboriculture (ISA) promotes the professional practice of arboriculture and fosters a greater worldwide awareness of the benefits of trees.

For more information on INTREN’s safety and quality standards, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

In the New Year, INTREN will continue its longtime emphasis on safety and damage reduction with a focus on making investments in a well-trained workforce. We have always taken pride in making safety and customer satisfaction come before profit, and we stand with our clients—new and old—in making our industry one in which it is safe to work.

INTREN’s safety initiatives have been extremely effective with 2016 seeing a 15% improvement under Safety and Quality Director, Tim Ayers’ leadership. The improvement translated into a significant reduction in incidents and accidents.

In 2017, INTREN will continue its three-prong approach to addressing safety and a quality workforce, which includes culture, leadership and big data.

Safety Culture Above All Else

Safety has always been a core value at INTREN. It is ingrained into every aspect of our company. Here are just a few ways we help keep our employees and our customers injury-free.

  1. Mandate INTREN’s “Safety Rules for Life”:
    • Personal Protective Equipment (PPE) always worn when performing critical tasks
    • Establishing and enforcing a 'Zone of Protection’
    • Always testing before touching
  2. Continuously meet confined and enclosed space safety requirements
  3. Utilize our updated job briefs designed to create more discussion prior to starting each day, at midday and when conditions change
  4. Continue to build our ‘Green Hard Hat Program’, which identifies new workers. This allows our experienced employees to mentor them during their initiation period to our culture of safety

Leadership

For those with a good work ethic and who embrace our safety culture, there is always a path to leadership. Here are five ways we train and encourage those future leaders:

  1. Provide an internal Leadership Academy for ongoing training and development led by Human Resources
  2. Help provide individuals with the tools and knowledge needed to understand how their actions in the field affect the business overall through continued leadership training
  3. Promote more effective forms of communication
  4. Develop and promote leaders who are accountable for their actions, while providing them with the ability to trust our culture and share issues, challenges and mistakes, so others can learn from them
  5. Recognize and promote employees who align with our safety goals

Utilize Big Data

INTREN has always been at the forefront in embracing new technology that makes our business more efficient and safe. Here are two of the exciting ways we are using data to make our job sites injury-free.

  1. Utilize new technologies that analyze field and historical data to provide safety insights
  2. Pivot to focus less on using data to describe incidents, but rather to predict and prevent incidents

At INTREN, we believe by refining our culture, empowering leaders and investing in new technologies, we will continue to raise the bar in performance and safety for our customers, while expanding our workforce, for many years to come.

For more information on INTREN's safety initiatives, contact This email address is being protected from spambots. You need JavaScript enabled to view it.

For information on INTREN careers, visit INTREN.com/careers.

“Culture defines who we are. If we get it right, we strengthen our ability to live our values, achieve our results and win together. There is no problem we cannot solve together.”
—Loretta Rosenmayer, INTREN Founder & CEO

Every day, INTREN is focused on delivering on the promise of stewardship and diversity.  That is obvious with the 100+ organizations that we sponsor and support every year.  Yet, with all we do externally, we wanted to make sure our intended culture was in alignment with our employees, as well.

To test the impact of our efforts, we recently implemented the first INTREN Culture Survey.  Distributed throughout the entire organization by an independent firm—the survey results provided powerful insight into our employees’ day-to-day experiences at INTREN and in-depth feedback for continued improvement and development.

This candid input will further strengthen our ability to be an integrated, unified and culture-oriented company that OutPerforms. Everyday.

For more information on INTREN’s culture, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Recently, JULIE released a new web-based Remote Ticket Entry (RTE) tool that allows excavators to enter and update dig tickets online. Because this new application is web-based, tickets can now be entered from any web-enabled device such as computers or tablets…even phones!

As one of the top five largest Illinois companies that use JULIE, INTREN generates numerous tickets. The remote ticket entry will make that process safer, faster and more efficient.

When the new tool was released, a focused training effort was organized by Matt Kirchman, INTREN's Project Management Office Director, ensuring all users with an RTE account received training on the new system.

"When the new RTE tool became available, we realized that we had a chance to be an industry leader by embracing new technology to help us perform our work more safely and efficiently," says Kirchman. "Not only did we target the group of employees that were using the old desktop application, but we also looked to find people that were previously phoning in tickets. Our goal was to turn them in to RTE users so that they could better provide the information required to get accurate locates on the ground."

Training wrapped up in October, and the tool is now available to all RTE account holders. For more information, visit the Remote Ticket Entry page on the Julie Illinois One-Call System website.

Engineering News-Record’s (ENR) regional publication, ENR Midwest, has named INTREN No. 2 Midwest specialty contractor in 2016, according to its annual Top Specialty Contractors list. This recognition is based off performance and revenue generated by the specialty contractor in 2015.

ENR Midwest’s 2016 specialty contractor lists ranks according to construction revenue in 2015 from specialty contracting in a prime or subcontracting capacity. The company rose two spots in the Top Specialty Contractors list, from No. 4 in 2015 to No. 2 in 2016. The specialty contractor, who specializes primarily in utility construction, exceeded $300 million in revenue in 2015 for the first time in the company’s 28-year history.

“In the last two years INTREN has experienced exponential growth by providing turnkey solutions to utilities’ grid modernization efforts,” said INTREN President Lance Rosenmayer. “Moving up in ENR’s list is another indicator that our company is on the right path in this industry. We look forward to continued growth and furthering our message of stewardship and diversity as we expand our footprint on both the east and west coasts.”

Engineering News-Record also named INTREN No. 53 U.S. specialty contractor in its 2016 Top 600 Specialty Contractors list. INTREN rose 18 spots in the Top 600 Specialty Contractors list, climbing from the No. 71 spot in 2015 to No. 53 in 2016.

INTREN’s movement in both lists in 2016 is primarily due to the contractor’s strong foothold in the Midwest. The specialty contractor was ranked by ENR Midwest as No. 1 in the utility sector and in numerous Midwest states: No. 2 in Illinois, No. 12 in Wisconsin and No. 15 in Missouri. 

For more information on INTREN’s developing business and capabilities, contact This email address is being protected from spambots. You need JavaScript enabled to view it..


Sometimes, speaking with a strong voice just isn’t enough – you need to think bigger. This month, INTREN launched a unique billboard campaign that will be very hard to miss and attract attention from miles around.

“Changing the Face of Construction” brings the benefits of diversity front and center as INTREN CEO, Loretta Rosenmayer, and Stephanie Hickman, President & CEO of Trice Construction celebrate their collaboration in rebuilding and upgrading manholes in the St. Louis area. 

The goal of the campaign is to celebrate women in construction and promote working with diverse joint venture partners, subcontractors and suppliers and raise awareness of the potential benefits that good corporate citizenship brings to communities. 

To learn more about INTREN’s Diversity Mentoring, contact This email address is being protected from spambots. You need JavaScript enabled to view it., Executive Vice President of Operations & Business Development

INTREN’s Midwest Central (MWC) Boring and Midwest South (MWS) Cincinnati Civil Department reached a rare milestone in the utility construction industry, completing one year of work incident-free. INTREN’s MWC Boring Department completed 365 days of work with no incidents as of August 28, 2016. The MWS Cincinnati Civil Department completed 365 days of work with no incidents as of August 31, 2016.  Both departments went one year without an OSHA recordable or an at-fault utility damage.

“This is a major accomplishment for our company and our industry,” Lance Rosenmayer, INTREN's President, said. “It is the training, skill and expertise of our field employees and our safety culture, which has made this accomplishment possible. We share our best practices across our divisions and the industry to promote a higher safety standard. The construction industry continues to change, demanding higher standards of safety and performance. We, as a service provider to our customers, are proud of these two departments’ accomplishments in achieving this milestone in the past year.”

A complete, incident-free year is a rare accomplishment in the construction industry.  The sheer volume and complexity of the work completed has made this a monumental milestone for INTREN. The MWC Boring Department is made up of 265 INTREN employees, and completed almost 600,000 man-hours in the past 365 days while working with ComEd to help maintain and replace 761 miles of direct buried cable across seven Northern Illinois counties.

INTREN’s MWS Department started work with a major electric power holding company in Cincinnati in 2015 with 4 laborers and 1 operator and has grown to nearly 90 personnel covering civil, submersible & cable replacement. The MWS Cincinnati Civil Department is comprised of 11 employees, which successfully completed over 32,000 man-hours incident-free in the past 365 days. In the past year, the civil department completed: 13 manhole ceiling replacements, 10 vault transformer bay restorations, 3 secondary buss room restorations - requiring insulation and isolation, 5 emergent vault and manhole jobs, as well as performing 47 key inspections in Cincinnati, Ohio. All vault work was completed with power on so their customers’ service would not be interrupted.

“These crews were trained by our experienced leaders who built a team of passionate, caring, hard-working people that believe in and live INTREN’s culture of safety and integrity,” said INTREN’s MWS Account Manager, Steve Littrell. “Their dedication demonstrates to our customer our commitment to completing the job accurately, safely and on-time.” 

Much of this success is credited to INTREN’s safety culture and its employees’ commitment to error-free work. INTREN is also an active participant and leader in ComEd’s Safety Rules for Life. Their set of rules enforce strict safety standards and procedures which INTREN adheres to on all work sites.

ComEd’s Safety Rules for Life mandate:

  1. Personal Protective Equipment (PPE) always be worn when performing critical tasks
  2. Establishing & enforcing a Zone of Protection
  3. Always testing before touching
  4. Always meeting confined & enclosed space safety requirements

“We feel it is very important every field employee understands and follows INTREN’s safety guidelines and protocols,” Sean Hughes, INTREN’s MWC Account Manager, said. “At INTREN, we believe in identifying best practices, adapting them and strictly enforcing them. We take pride in going above and beyond what is required to keep our crews safe.”

To learn more about INTREN’s boring departments, contact Account Manager, This email address is being protected from spambots. You need JavaScript enabled to view it. or Account Manager, This email address is being protected from spambots. You need JavaScript enabled to view it..


INTREN has officially completed over 4,000 miles of cable injection and cable replacement for ComEd since 2007 as one of their Contractors of Choice (COC).  Included in this total is ComEd’s Energy Infrastructure Modernization Act (EIMA) project to modernize and strengthen Northern Illinois’ electrical grid, which began in 2012.

In the past year, INTREN has addressed 772 miles, which is equal to 712 miles of cable replacement and 60 miles of cable injection with its 52 boring crews.  It will put us on target to easily surpass our goal of 777 miles in 2016.

To learn more about INTREN’s cable replacement program, contact Account Manager, This email address is being protected from spambots. You need JavaScript enabled to view it..

Through the company’s cornerstone of stewardship, INTREN looks at participation in industry associations in the same way it does charitable organizations.  INTREN has strategically placed itself as a leader by hiring and training experienced individuals in the gas distribution field and encouraging them to take on leadership roles.  Within the company’s gas division, three of its top, client-facing employees have gone above and beyond to help influence decisions that will impact the gas industry for years to come.

“Our participation in organizations like the Midwest Energy Association (MEA), Distribution Contractors Association (DCA), and the American Gas Association (AGA), are crucial to INTREN’s growth in the industry and in fulfilling our clients growing needs,” said Lloyd Gillespie, INTREN’s Business Development Manager. “Encouraging INTREN employees to join and contribute to these organizations not only helps INTREN make an impact on the organization in the industry, but serves as a way to get ahead of regulations and new technologies in the industry. Our goal is to continually provide new, innovative solutions for our customers.”

Gillespie, a 40-year veteran of the gas industry who specializes in the replacement and maintenance of aging gas distribution systems, is on the Gas Advisory Committee of the MEA. This allows Gillespie to participate in key decisions that the MEA Gas is making. Participation also provides guidance relative to the MEA Gas summit training sessions held annually.

Steve Canestrini, INTREN’s Operator Qualifications Manager, is on the MEA’s Gas committee, which oversees the Operator Qualifications (OQ) throughout the industry. 

Doug Anderson, INTREN’s Gas Account Manager, is on a scholarship committee for the DCA which helps provide funds, via a scholarship, to a student who is attending a vocational or technical college. Anderson also participated on the DCA’s Directional Drilling Committee in previous years.  Anderson’s leadership position in the DCA places INTREN in a position to help shape guidelines and standards in the gas distribution industry.

“I am very proud and excited to work with such experienced gas professionals who are committed to the integrity and advancement of the industry,” said Jeff Nauman, INTREN’s Vice President of Gas Operations.  “INTREN’s success has always been built on the leadership and strength of its valued employees.”

For more information on the MEA, visit midwestenergy.org, the DCA, visit DCAweb.org, or the AGA, visit AGA.org. For more information on INTREN's Gas Division, contact This email address is being protected from spambots. You need JavaScript enabled to view it., Vice President of Gas Operations.

INTREN is committed to environmental, economic and social sustainability throughout its organization.  From agreeing to participate in the Electric Utility Industry Sustainable Supply Chain Alliance (EUISSCA) in 2011, to making long-term investments in technology and techniques that reduce emissions, INTREN has made significant investments to stay ahead of customer demands.

Last year, Loretta Rosenmayer, along with other CEOs from major corporations, met with President Obama to discuss the American Business Act on Climate Pledge. From this meeting, INTREN set forth efforts to further impact the company’s effect on climate change. To date, INTREN has:

  1.  Developed an Environmental and Sustainability Programs Department focused on INTREN’s efforts for a sustainable future, led by Tim Ayers, Director of Safety & Quality and Kiwanda Evans, Environmental and Program Administrator. 
  2. Purchased 50% clean, renewable energy for its offices across the nation.
  3. Opened 6 satellite offices to reduce employee commute time and Greenhouse Gas emissions (GHG). From 2014 to 2015, INTREN has reduced GHG emissions by 8% in relation to employee commute times.
  4. Reduced idle time of field vehicles by 3% and is making an active effort to increase education and awareness of its vehicles’ effects on GHG emissions.
  5. Added 23 eco-friendly vehicles to its fleet with 17 of these vehicles for INTREN’s Construction Management Solutions Division, L2CMS, which will reduce CO2 output by 50% for this region.  INTREN plans to add 6 more eco-friendly vehicles by the end of 2016.
  6. As of July 2016, transitioned to a paperless process for on-boarding new hires. The Human Resources Department successfully transitioned 46 paper forms into electronic forms. This transition saves 56,000 sheets of paper per year, 3,000 kWh of energy, and 5,000 gallons of waste-water annually.

The Environmental and Sustainability Programs Department is also investigating the environmental impact of using non-potable water for boring and the effect it might have on the environment. INTREN has also begun repurposing old equipment and electronics by selling them to employees at a fraction of the cost. INTREN has also begun looking into repurposing pieces of material from field.

To learn more about INTREN’s sustainability initiatives, email Kiwanda Evans, Environmental and Program Administrator, at This email address is being protected from spambots. You need JavaScript enabled to view it..